The Influence of Storytelling Marketing, Celebrity Endorsement, and Product Quality on Converse Consumer Purchase Decisions in DKI Jakarta

Authors

  • Dicky Andhika Putra Universitas Mercu Buana
  • Firman Fauzi Universitas Mercu Buana

DOI:

https://doi.org/10.59890/ijsas.v4i8.50

Keywords:

storytelling marketing, celebrity endorsement, product quality, purchase decision, Converse

Abstract

This study examines the influence of storytelling marketing, celebrity endorsement, and product quality on the purchase decisions of Converse consumers in DKI Jakarta, motivated by the brand's declining preference among digitally driven younger consumers. A quantitative survey was conducted with 150 Converse consumers selected through purposive sampling, and data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The results indicate that storytelling marketing, celebrity endorsement, and product quality each have a positive and significant effect on purchase decisions, with product quality exerting the strongest influence. The three predictors jointly explain 89.1% of the variance in purchase decisions, indicating strong explanatory power. These findings extend the digital marketing literature and offer practical guidance for Converse in refining its communication strategy.

References

Adawiyah, D. A., Aisyah, S., & Ramadhani, S. (2022). Pengaruh harga, kualitas produk dan celebrity endorser terhadap keputusan pembelian produk Ms Glow. OIKONOMIKA: Jurnal Kajian Ekonomi dan Keuangan Syariah, 3(2), 133–143. https://doi.org/10.53491/oikonomika.v3i2.481

Adinata, A., & Sudarmiatin. (2025). The impact of FOMO on TikTok content marketing storytelling for One Piece comic purchase decisions. International Journal of Economics and Management Sciences, 2(2). https://doi.org/10.61132/ijems.v2i2.649

Alfiah, S. (2024). Pengaruh celebrity endorsement terhadap purchase decision pada produk Wardah. JBK: Jurnal Ilmiah Bisnis & Kewirausahaan, 13(2).

Ananda, P., Hendri, M. I., Purmono, B. B., & Rosnani, T. (2024). The impact of product quality and celebrity endorsement on purchase decision: Brand image as mediation. Journal of Management Science (JMAS), 7(1), 354–365.

Anastasya, A., Misjedi, N. B., Gunawan, M. J., Leo, M., & Tunjungsari, H. K. (2022). The impact of celebrity endorsement on brand equity and purchase decisions on Shopee during the COVID-19 pandemic.

Aprilia, N., & Tukidi. (2021). Pengaruh kualitas produk, harga, dan citra merek terhadap keputusan pembelian sepatu Converse di Senayan City. Jurnal Manajemen Universitas Satya Negara Indonesia, 6(1).

Ardiansyah, D. B. D., Aziz, N., & Fuadiputra, I. R. (2023). The effect of price, brand image, and product quality of purchase decision of Xiaomi smartphones. Jamanika (Jurnal Manajemen Bisnis dan Kewirausahaan), 3(4), 338–345. https://doi.org/10.22219/jamanika.v3i4.29479

Arifin, W., Marsudi, M., & Wijaya, R. (2022). The effect of product quality on purchase decision mediated by brand image in Zara women's bag consumers. Jamanika (Jurnal Manajemen Bisnis dan Kewirausahaan), 2(4), 367–378. https://doi.org/10.22219/jamanika.v2i04.23808

Astuti, A. P. W., Solikhah, E. W., & Musa, H. G. (2024). The influence of celebrity endorsement and hedonic shopping motivation on online purchasing decisions in Yogyakarta. Bulletin of Innovation in Management (BIM), 2(1), 21–28. https://doi.org/10.59247/bim.v1i1.3

Aulia Putri, A., Palilati, A., Sinarwaty, Yusuf, & Sabri, H. L. A. (2024). Pengaruh kualitas produk terhadap keputusan pembelian sunscreen Azarine melalui celebrity endorsement sebagai variabel intervening. Jurnal Manajemen dan Kewirausahaan, 16(2), 97–109.

Azizah, Y. J., & Fikriyah, K. (2023). Pengaruh celebrity endorsement terhadap keputusan pembelian konsumen muslim pada produk Scarlett Whitening di Surabaya. KOMITMEN: Jurnal Ilmiah Manajemen, 4(1).

Barus, H. B., Fadhilah, M., & Cahyani, P. D. (2024). The role of celebrity endorsers and brand awareness on purchasing decision through trust in e-commerce consumers in Yogyakarta. Jurnal Manajemen Bisnis, 11(1), 290–305. https://doi.org/10.33096/jmb.v11i1.719

Chandra, S. M. P., & Mansur, A. (2024). Product quality, celebrity endorsements, brand image, and trust: Consumer purchase decisions. Marketing and Business Strategy, 2(1), 44–52. https://doi.org/10.58777/mbs.v2i1.262

Chang, J. (2025). The mediating role of brand image in the relationship between storytelling marketing and purchase intention: Case study of PX Mart. Future Business Journal, 11(1), 23. https://doi.org/10.1186/s43093-025-00447-4

Charis, J. C., Rotty, G. V., Wiraputra, A. L., & Parani, R. (2023). Kekuatan pemasaran digital: Analisis dampak iklan, celebrity endorsement, dan influencer marketing terhadap niat beli konsumen. JKOMDIS: Jurnal Ilmu Komunikasi dan Media Sosial, 3(3), 709–714. https://doi.org/10.47233/jkomdis.v3i3.1217

Creswell, J. W., & Creswell, J. D. (2023). Research design: Qualitative, quantitative, and mixed methods approaches (6th ed.). SAGE.

Databoks. (2022). Preferensi konsumen dalam pembelian produk di e-commerce dan toko fisik. Katadata Databoks.

Databoks. (2023). Merek sneaker paling disukai masyarakat Indonesia. Katadata Databoks.

Databoks. (2025). Pertumbuhan nilai pasar industri sepatu di DKI Jakarta. Katadata Databoks.

Fitri, I. A., Wijaya, R., & Nurjannah, D. (2022). The effect of celebrity endorser, brand image, and product quality on the purchase decision of Sariayu Martha Tilaar cosmetics. Jamanika (Jurnal Manajemen Bisnis dan Kewirausahaan), 2(4). https://doi.org/10.22219/jamanika.v2i04.23833

Ghozali, I., & Kusumadewi, K. A. (2023). Partial least squares: Konsep, teknik dan aplikasi menggunakan program SmartPLS 4.0 (1st ed.). Yoga Pratama.

Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R. Springer Nature Switzerland. https://doi.org/10.1007/978-3-030-80519-7

Khoirunisa, A., & Saputro, E. P. (2024). Pengaruh celebrity endorsement dan electronic word of mouth (e-WOM) terhadap minat beli pada produk Avoskin dimediasi oleh citra merek. Jurnal Riset Ekonomi dan Bisnis, 3, 196–215.

Kotler, P., Armstrong, G., & Balasubramanian, S. (2024). Principles of marketing (19th ed., Global ed.). Pearson.

Lauwrensia, A. P., & Ariestya, A. (2022). Green celebrity endorsement: Influencing consumer purchase decision through environmental consciousness. Jurnal Komunikasi Profesional.

Lestari, A., & Aslami, N. (2022). Perilaku konsumen asuransi terhadap keputusan pembelian. Mimbar Kampius: Jurnal Pendidikan dan Agama Islam. https://doi.org/10.17467/mk.v21i1.873

Martini, A. N., Feriyansyah, A., & Venanza, S. (2021). Pengaruh kualitas produk terhadap keputusan pembelian handphone Oppo di Kota Pagar Alam. Jurnal Aktiva: Riset Akuntansi dan Keuangan, 3(1), 44–53.

Mavilinda, H. F., Putri, Y. H., & Nazaruddin, A. (2023). Is storytelling marketing effective in building customer engagement and driving purchase decisions? Jurnal Manajemen Bisnis, 14(2), 274–296. https://doi.org/10.18196/mb.v14i2.17830

Nabil, M., Khaled, H., Taher, H., Ayman, M., Ashoush, N., & Shawky, R. (2022). Celebrity endorsement and its impact on purchase intention of luxurious brands. The Business and Management Review, 13.

Noviani, R., Nursanti, A., Noviasari, H., & Siregar, A. (2023). The impact of celebrity endorsement, product quality, and brand image on purchasing decisions and customer satisfaction of MS Glow products in Pekanbaru City: A formal analysis. West Science Interdisciplinary Studies, 1(10).

Nuranindya, D., Berto, A. R., & Wahyu, A. Y. M. (2023). Optimisme saat pandemi: Strategi storytelling pada video promosi destinasi pariwisata super prioritas. Jurnal Studi Komunikasi (Indonesian Journal of Communications Studies), 7(2), 637–661. https://doi.org/10.25139/jsk.v7i2.5446

Rachmaningtyas, P., & Surianto, M. A. (2022). Pengaruh celebrity endorser, daya tarik iklan, dan kualitas produk terhadap keputusan pembelian. Jurnal Ekobistek, 389–396. https://doi.org/10.35134/ekobistek.v11i4.459

Rahmad Hidayat, R., & Rayuwanto. (2022). The influence of price and product quality on the purchase decision. KEIZAI, 3(2), 105–116.

Rahmani, R. G., Bursan, R., & Wiryawan, D. (2022). Pengaruh celebrity endorsement, brand image dan brand trust terhadap keputusan pembelian produk (studi pada Somethinc by Irene Ursula). Jurnal Ekombis Review, 10(14).

Romadhon, M., & Mahmud. (2024). Analisis proses pengambilan keputusan pembelian konsumen.

Schugar, J., Penny, C., Glatt, H., Hudson, A., Le, T., Mangano, S., & McQuiston, V. (2006). The digital storytelling handbook.

Sedana, I. M. R. A., & Mahyuni, L. P. (2024). The influence of celebrity endorsers, brand image, and brand awareness on purchase decisions with purchase interest as a product mediator of MS Glow for Men. Quantitative Economics and Management Studies, 5(4), 953–960. https://doi.org/10.35877/454ri.qems2802

Sugiyono. (2023). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.

Suryadi, P., Ramdan, A. M., & Jhoansyah, D. (2024). Dimensi dan indikator keputusan pembelian konsumen.

Top Brand Award. (2024). Top Brand Index: Kategori sepatu sneakers. topbrand-award.com.

Ulinnuha, M., Nurlenawati, N., & Triadinda, D. (2024). Pengaruh influencer endorsement terhadap keputusan pembelian produk Hayuka Beauty Skincare (studi kasus di Kota Karawang). Jurnal Ilmiah Pendidikan Ekonomi, 9(2).

Yulianto, A., Setiadi, R., Ahmatang, Prihantini, C. I., & Ramadhan, R. N. (2024). Manajemen pemasaran. Universitas Muhadi Setiabudi.

Yusuf, Attika Tiauw, A., Amin, M., & Mustamin, H. (2021). Peningkatan keputusan pembelian melalui celebrity endorsement, kualitas produk dan citra merek. Journal of Technopreneurship on Economics and Business Review, 2(2).

ZA, T., Robiansyah, Darma, & Achmad. (2021). Storytelling marketing, content marketing, and social media marketing on the purchasing decision. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 4(3). https://doi.org/10.33258/birci.v4i3.2150

Published

2026-08-31

How to Cite

Andhika Putra, D., & Fauzi, F. (2026). The Influence of Storytelling Marketing, Celebrity Endorsement, and Product Quality on Converse Consumer Purchase Decisions in DKI Jakarta. International Journal of Sustainable Applied Sciences, 4(8), 939–954. https://doi.org/10.59890/ijsas.v4i8.50

Issue

Section

Articles