The Role of Work-Life Balance as A Mediator in The Influence of Workload and Task Distribution on Employee Performance (A Study at PT Permodalan Nasional Madani Banyuwangi Branch)
DOI:
https://doi.org/10.59890/ijsas.v4i10.79Keywords:
Workload, Task Distribution, Work-Life Balance, Employee Performance, Mediation, PNM, BanyuwangiAbstract
This research investigates the mediating function of work-life balance in the relationship between workload, task allocation, and employee performance at the Banyuwangi Branch of PT Permodalan Nasional Madani. A quantitative causal-associative design was applied. The entire population of 125 permanent staff members was included through saturated sampling. Primary data were obtained via a questionnaire employing a continuous 1–10 scale and subsequently processed with Structural Equation Modeling–Partial Least Squares (SEM-PLS) in SmartPLS 4. Findings indicate that: (1) workload exerts no significant direct influence on performance; (2) task distribution positively and significantly affects performance; (3) workload positively and significantly influences work-life balance; (4) task distribution positively and significantly influences work-life balance; (5) work-life balance positively and significantly affects performance; (6) work-life balance does not serve as a significant mediator between workload and performance; and (7) work-life balance partially mediates the link between task distribution and performance. The outcomes offer practical guidance for managers seeking to regulate workload, refine task-allocation practices, and strengthen employees’ work-life balance in order to elevate overall performance.
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